This privacy policy details how Trail of Lights Durban processes information collected on its websites and applications, including third-party platforms. It adheres to applicable South African laws and may be supplemented by additional data privacy notices. Users are advised that when providing information on third-party platforms, Trail of Lights Durban’s privacy policy governs the collected data.

Personal Information:
Personal Information encompasses data that directly or indirectly identifies an individual, such as name, address, email, and phone number. Combining anonymous information with personal information is treated as personal data.

Types of Information Collected:
Trail of Lights Durban collects Personal Information, Anonymous Information, and uses both to generate Aggregate Information. Information collected includes details provided during ticket purchases, transaction information, public forum posts, messages, location information, activity history, and device data.

How Information is Collected:
Information is gathered through various user interactions, including ticket purchases, participation in forums, guest surveys, and physical visits. Technologies like cookies, pixels, and analytics tools are utilized. Data may also be sourced from trusted third parties to update or supplement user-provided information.

Use of Your Information:
Trail of Lights Durban utilizes collected information to provide requested experiences, products, and services. This includes communication about accounts, transactions, and feedback requests. The data is used for personalized content, targeted advertising, operational improvements, and safety issue detection and prevention.

Sharing Your Information:
Personal Information is shared within Trail of Lights Durban and its related entities. Limited sharing occurs under specific circumstances, including user consent, requests for third-party services, and cooperation with partners or sponsors. Sharing also happens when companies provide services on Trail of Lights Durban’s behalf. In cases of business sale, legal compliance, or protection of rights, Personal Information may be shared with third parties.

Your Controls and Choices:
Users have control over subscriptions, newsletters, and alerts. They can choose to receive offers, promotions, and decide whether their Personal Information is shared with other companies. Options include requesting removal from public forums and accessing, amending, or deleting Personal Information. Denying Personal Information collection may impact certain services.

Data Security, Integrity, and Retention:
Trail of Lights Durban prioritizes the security, integrity, and confidentiality of user information. Technical, administrative, and physical security measures are implemented. Despite efforts, no security measures are perfect. Personal Information is retained as needed for outlined purposes or as required by South African law.

Changes to this Privacy Policy:
Trail of Lights Durban may modify the privacy policy to accommodate new technologies, industry practices, or regulatory requirements. Material changes will be notified, and consent, if required by law, will be obtained. Notice methods include email or posting on websites and applications.